We ship via Fedex overnight, Prime Trucking (Only available in OKC, DALLAS and TULSA) and Southwest Airlines Air Cargo.
Please notify us within 48 hours of receipt of product of any quality issues. Photo documentation required. Please click on the contact link at the bottom of the page.
- Roses are available year around. *
- Roses feature one bloom per stem.
- Choice of stem length
- Roses are shipped in 25 stem bunches.
- Within each bunch, the roses are packed in two layers to ensure protection during shipping. From the top angle, it will appear that you only have 12 rose stems in the bunch; however, below this layer there is a second layer containing the remaining 13 roses.
- Roses are shipped in bud form. Once the rose is processed and hydrated, the bloom will open to a larger size.
- Roses arrive with guard petals intact to protect the roses while travelling and might cause the rose to look distorted, discolored and/or bruised. Once you are ready to process your roses, you may need to remove up to 8 guard petals per rose to reveal the pristine quality rose bloom.
- Expected vase life is an average of 5 to 8 days.
- Roses are imported directly from our Ecuadorian or Colombian partner flower farms.
- Since flowers are a product of Mother Nature and due to variation in monitor resolutions, the exact color tones of this flower
* Package contents and prices are based on availability and are subject to change due to weather and market conditions.
+ Your flowers will arrive looking thirsty and sleepy. This is absolutely NORMAL. Please refer to our Flower Care tab on this product page for a descriptive process on care and handling instructions.
++ In the event that a substitution may be necessary to make certain that your flowers are delivered on time, we take the utmost care in assuring that your order is as similar to your original flower choice as possible even if this means substituting flowers of higher value. While we will always try to inform under these circumstances, flower substitutions may be shipped without verbal confirmation from you.